Traveler Info

Traveler Info2022-04-22T20:19:02+00:00

Your Questions Answered

Naturally, planning a vacation can lead to many questions. Our mission at SimplyTravel is to make your travel experience as simple and straightforward as possible. We’ve provided answers to some of our most commonly asked questions below. If you can’t find the answer to your question, send us an email at

Q: Which accommodations are included?2022-03-22T16:09:33+00:00

A: SimplyTravel’s package costs reflect the price of accommodations including your housing, some meals, some experiences and transportation costs during your trip. The price does not include the cost of flights to and from your destination, but our team will work to find you the best price possible in order to book your airfare. Please review the details of each vacation package to determine the accommodations included in your package. Additional costs may include some meals, optional excursions, spending money, and other passport or travel documentation costs.

Q: How are the costs determined for each package?2022-03-22T16:11:03+00:00

A: Package costs are based on the price of accommodations in the area you are visiting, as well as excursions, some meals, transportation, etc.

Q: Does Simply Travel provide an itinerary for my travel package?2022-03-22T16:11:17+00:00

A: Absolutely! We offer detailed itineraries for each Simply Travel vacation. These itineraries detail the planned accommodations, excursions, meals, and downtime for our travelers, so you can be better prepared to enjoy every aspect of your trip.

Q: Where can I locate travel restriction information regarding Covid-19 policies?2022-03-22T16:11:31+00:00

A: Safety is a top priority for our customers. We offer the most recent Covid-19 entry requirements and restrictions which can be found on the pages of each vacation destination. To find specific information for your purchased trips, look at your booking confirmation to access the CDC’s most recent information on Covid-19 restrictions. If there are any major changes to entry requirements, we will be sure to update you as soon as we can about the status of your trip.

Q: What are your refund/booking policies?2022-03-22T16:11:43+00:00

A: You can be sure to breathe easy when you book with SimplyTravel. We offer trip vouchers for any trips which may be canceled due to Covid restrictions. We also offer trip insurance which can be purchased with your vacation package. Travel insurance helps to  protect your purchase in case of a last-minute cancellation on your end.

Q: How can I contact Simply Travel with other questions?2022-03-24T16:59:41+00:00

A: We would love to hear from you! We can be reached via phone during business hours, Monday through Friday (9 a.m. – 5 p.m.) at 501-701-4028 or by email at

Q: Why is travel insurance so important? What does Travel Protection Plans that you offer look like?2023-10-26T19:56:03+00:00

A: In today’s changing travel environment, it’s important to protect your travel investment so you can relax and enjoy your trip. Unforeseen events such as flight delays, baggage loss or even a sudden sickness or injury could impact your travel plans. For your convenience, we offer a Travelex Insurance Services protection plan to help protect you and your travel investment against the unexpected. For more information on the available plans or contact Travelex Insurance 800-228-9792 and reference location number 04-0062.

The product descriptions provided here are only brief summaries and may be changed without notice. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex Insurance Services, Inc. CA Agency License #0D10209. Travel Insurance is underwritten by Berkshire Hathaway Specialty Insurance Company, NAIC #22276. V94

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