FAQs

Q: Q: How can I contact Simply Travel with other questions?

A: We would love to hear from you! We can be reached via phone during business hours, Monday through Friday (9 a.m. - 5 p.m.) at 501-701-4028 or by email at info@nowsimplytravel.com .

Q: Q: What are your refund/booking policies?

A: You can be sure to breathe easy when you book with SimplyTravel. We offer trip vouchers for any trips which may be canceled due to Covid restrictions. We also offer trip insurance which can be purchased with your vacation package. Travel insurance helps to protect your purchase in case of a last-minute cancellation on your end.

Q: Q: Where can I locate travel restriction information regarding Covid-19 policies?

A: Safety is a top priority for our customers. We offer the most recent Covid-19 entry requirements and restrictions which can be found on the pages of each vacation destination. To find specific information for your purchased trips, look at your booking confirmation to access the CDC’s most recent information on Covid-19 restrictions. If there are any major changes to entry requirements, we will be sure to update you as soon as we can about the status of your trip.